RETURNS

You are responsible for return shipping costs. We recommend using tracked mail.

Return Conditions

  • Items must be unworn, unwashed with original tags attached
  • Returns must be initiated within 14 days of delivery
  • Customer pays for all return shipping
  • Original shipping fees are non-refundable
  • International customers may face additional customs fees

How To Return

1
Request authorization
Email returns@nohopeclo.com with your order number
2
Pack securely
Include all original packaging and tags
3
Ship yourself
Arrange and pay for return shipping
(Tracking number required)
START RETURN
NO REFUNDS WILL BE ISSUED FOR:
  • Items returned without authorization
  • Used or damaged items
  • Lost return packages (always use tracking)

Refund Process

  • Refunds processed within 5 business days after inspection
  • Refunds issued to original payment method
  • Allow 3-5 business days for bank processing
  • No exchanges - return and reorder instead

Questions?

Contact before returning:

Email: returns@nohopeclo.com

Response time: 24-48 hours

CONTACT RETURNS